Healthcare.
More Human.

Inlet is a healthcare design agency built to navigate today’s challenges and tomorrow’s possibilities. We combine real-world healthcare experience with intelligent innovation to design solutions that put practices in control and
patients at ease.

Inlet is a healthcare design agency built to navigate today’s challenges and tomorrow’s possibilities. We combine real-world healthcare experience with intelligent innovation to design solutions that put practices in control and patients at ease.

Dynamic picture of a cyclist riding downhill

Healthcare should help people get back to their lives—not complicate them. At Inlet, we design digital solutions that make patient care simpler and more human. We help providers cut through operational complexity and create experiences that patients actually understand and appreciate. Because when healthcare works better, everyone can focus on what matters most.

hot beverage on book
hot beverage on book
hot beverage on book

Driving lifetime value through

Strategy & Intelligence

Experience Design

AI-Augmented Implementation

Driving lifetime value through

Strategy & Intelligence

Experience Design

AI-Augmented Implementation

Driving lifetime value through

Strategy & Intelligence

Experience Design

AI-Augmented Implementation

a man holds his head while sitting on a sofa
a man holds his head while sitting on a sofa

Healthcare organizations see the friction and missed opportunities in patient experiences. They know people deserve better. Traditional transformation approaches are slow, expensive, and often miss what matters most — caring for whole humans, not just symptoms.

two babies and woman sitting on sofa while holding baby and watching on tablet
two babies and woman sitting on sofa while holding baby and watching on tablet

Most agencies overlook the fact that every healthcare interaction should address physical, mental, and environmental factors to improve well-being. Inlet brings personal experience and deep healthcare expertise together with AI-powered integrations to navigate complexity and deliver progress with speed and confidence.

Athlete winning a race
Athlete winning a race

Inlet helps organizations deliver better care and support overall well-being by creating experiences that work for real people, in real healthcare situations.

Improved patient health experience creates long-term happiness
happy and healthy woman and babies enjoying time together
Unhappy family man in health distress
Improved patient health experience creates long-term happiness
happy and healthy woman and babies enjoying time together
Unhappy family man in health distress

Accelerating healthcare transformation for

Accelerating healthcare
transformation for

Healthcare Providers

Patient journeys that improve care

68% of patients switch providers due to poor digital experiences, but most healthcare UX feels like it was built for administrators, not humans.

Patient journeys that reduce anxiety and improve adherence

Provider workflows that enhance care delivery, not hinder it

Experiences that work for diverse populations and accessibility needs

Mental health and wellness considerations at every touchpoint

Healthcare Providers

Patient journeys that improve care

68% of patients switch providers due to poor digital experiences, but most healthcare UX feels like it was built for administrators, not humans.

Patient journeys that reduce anxiety and improve adherence

Provider workflows that enhance care delivery, not hinder it

Experiences that work for diverse populations and accessibility needs

Mental health and wellness considerations at every touchpoint

Healthcare Providers

Patient journeys that improve care

68% of patients switch providers due to poor digital experiences, but most healthcare UX feels like it was built for administrators, not humans.

Patient journeys that reduce anxiety and improve adherence

Provider workflows that enhance care delivery, not hinder it

Experiences that work for diverse populations and accessibility needs

Mental health and wellness considerations at every touchpoint

person lying on bed and another person standing

Health Plans & Insurers

Member engagement that actually engages

Members interact with their health plan 3x per year on average, mostly when something goes wrong.

Member portals from transaction centers to wellness hubs

Experiences that encourage proactive health management

Clear, empathetic communication for complex benefits

Trust through transparent, human-centered interactions

person lying on bed and another person standing

Health Plans & Insurers

Member engagement that actually engages

Members interact with their health plan 3x per year on average, mostly when something goes wrong.

Member portals from transaction centers to wellness hubs

Experiences that encourage proactive health management

Clear, empathetic communication for complex benefits

Trust through transparent, human-centered interactions

person lying on bed and another person standing

Health Plans & Insurers

Member engagement that actually engages

Members interact with their health plan 3x per year on average, mostly when something goes wrong.

Member portals from transaction centers to wellness hubs

Experiences that encourage proactive health management

Clear, empathetic communication for complex benefits

Trust through transparent, human-centered interactions

man in black sweater and blue denim jeans standing beside man in white dress shirt

Healthcare Partners

Design leadership, built in

Development and consulting firms often win healthcare work but lack the embedded design leadership needed to create human-centered, scalable solutions.

Plug-in design leadership for healthcare-focused projects

Expertise in design thinking and human-centered practices

Embedded collaboration with technical, consulting, and operational teams

Scalable delivery through AI-accelerated workflows

man in black sweater and blue denim jeans standing beside man in white dress shirt

Healthcare Partners

Design leadership, built in

Development and consulting firms often win healthcare work but lack the embedded design leadership needed to create human-centered, scalable solutions.

Plug-in design leadership for healthcare-focused projects

Expertise in design thinking and human-centered practices

Embedded collaboration with technical, consulting, and operational teams

Scalable delivery through AI-accelerated workflows

man in black sweater and blue denim jeans standing beside man in white dress shirt

Healthcare Partners

Design leadership, built in

Development and consulting firms often win healthcare work but lack the embedded design leadership needed to create human-centered, scalable solutions.

Plug-in design leadership for healthcare-focused projects

Expertise in design thinking and human-centered practices

Embedded collaboration with technical, consulting, and operational teams

Scalable delivery through AI-accelerated workflows

Advocates of transparency

How is Inlet different from other design consultancies?

Do you only work in healthcare?

How do you use AI in your process?

Do you collaborate with other agencies or firms?

How soon can we get started?

What does your engagement process look like?

Advocates of transparency

How is Inlet different from other design consultancies?

Do you only work in healthcare?

How do you use AI in your process?

Do you collaborate with other agencies or firms?

How soon can we get started?

What does your engagement process look like?

Advocates of transparency

How is Inlet different from other design consultancies?

Do you only work in healthcare?

How do you use AI in your process?

Do you collaborate with other agencies or firms?

How soon can we get started?

What does your engagement process look like?

Navigate Forward Together

Inlet is digital healthcare, we are your channel towards change.

Drone shot of a running track at night

Navigate Forward Together

Inlet is digital healthcare, we are your channel towards change.

Drone shot of a running track at night

Navigate Forward Together

Inlet is digital healthcare, we are your channel towards change.

Drone shot of a running track at night